In other words, the actual email address on your account is different than the one you typed in.
The “Account doesn't exist” message is usually caused by a mistyped or incorrect email address. If you see an “Account doesn't exist” error when you try to sign in to Dropbox, you may have signed up for a Dropbox account with a different email address. I’m seeing an “Account doesn’t exist” message If you have a paid Dropbox subscription, you can use our credit card lookup tool to find the email address associated with a charge. In the list of shared folder members, the person will be able to see the email address next to your name. (ellipsis icon) next to the shared folder name. If you’re a member of a shared folder, another member of that folder can look up your account’s address. You'll see the email address for your Dropbox account at the top of the list.On Android: Tap the Menu button on your phone, then tap Settings.You'll see the email address for your Dropbox account there. Open your Dropbox desktop app preferences.Passwords is also available on Dropbox Professional.How to find the email address on your Dropbox account Passwords secures your credentials with zero-knowledge encryption, so your passwords are protected and only accessible by you. You can easily access your favorite news, binge watching, and shopping sites with just a few clicks. With Passwords, you can sign in from anywhere with apps for Windows, Mac, iOS, and Android-passwords from your desktop will automatically sync to your mobile device. Our password manager saves your passwords and autofills them so you can instantly sign in to the websites and apps you use every day. No one likes getting locked out of their accounts and having to reset their passwords on all their devices. Passwords saves account details across devices
We recently launched these new enhancements in beta and now they’re included in all Dropbox Plus plans. Now that most of us are working, working out, and doing pretty much everything from home, lots of people are using the extra time to declutter their closets, pantries, and garages-but what about your digital life? Dropbox Passwords, Dropbox Vault, and computer backup were all built to keep your accounts and files organized in one place.
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